Customer Care

Customer Service

For support, please contact orders@blaiswim.com
Responses are sent within three business days.

Order Processing
Please allow up to three business days for your order to be processed. Orders are dispatched in the order that they are received.  

Tracking
As soon as your order has been shipped, a shipping confirmation will be sent to you via email.

Shipping and Handling
Orders are processed Monday through Friday, excluding holidays. Blaiswim is unable to ship orders to General Delivery, P.O. Boxes, APO, FPO, U.S. Territories. 
The shipping carrier chosen at the time of checkout is responsible for the delivery of your package. In the case of a lost package, it is a responsibility of the carrier and all inquiries must be directed to the carrier. 

International Shipping

International orders may be subject to import taxes or customs fees determined by the destination country. Estimated import taxes and customs fees are presented at the checkout and not included in the shipping cost. A customer is responsible for all customs and duty fees. International transit times may vary due to delays presented at customs. USPS does not provide International tracking once the package has left the US.  

Payment Options
Blaiswim accepts Visa, MasterCard, Discover, American Express credit card and PayPal payments + Apple pay
We do not accept personal checks, money orders or direct bank transfers.

Sales Tax
Sales tax are applicable to all purchases shipped within Canada. Tax will be applied corresponding to standard provincial rates.

Production
Blaiswim: Made in Canada